Download Offshoring IT: The Good, the Bad, and the Ugly by Bill Blunden PDF

By Bill Blunden

Reverend invoice Blunden is an alumnus of Cornell collage, the place he earned a bachelor of arts measure in physics. He additionally holds a grasp of technology measure in operations learn from Case Western Reserve college in Ohio. Reverend Blunden is an ordained SubGenius minister, and is at present at huge in California's Bay Area.

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Additional info for Offshoring IT: The Good, the Bad, and the Ugly

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Infosys employs over 19,000 people worldwide and serves 345 clients. Table 2-5 offers a rundown of the relative size of these three offshore service prOviders. Table 2-5 BPO Service Providers in India BPO Service Provider Head Count Customers TCS 24,000 800+ Wipro 24,500 300+ Infosys 19,000 345+ Although American clients may prefer not to publicize their deals, an interesting way to see who is offshoring is to examine the client lists that TCS, Wipro, and Infosys prOvide at their web sites. You should notice a lot of big names, some of which will be familiar.

Of Defense. " In 2003, Unisys had 10,000 employees devoted to outsourcing worldwide. Since 2000, 7,000 employees were hired on as a result of outsourcing contracts. , checks), insurance administration, claim processing, finance, and accounting. Unisys also offers IT infrastructure outsourcing and application management services. Cap Gemini Ernst & Young employs 12,000 people worldwide with respect to its outsourcing operations. Like Unisys, the company's outsourcing operations are broken up into BPO, IT infrastructure outsourcing, and application management.

S. are as listed in Table 2-4. S. P. Morgan Chase & Co. 792,700,000,000 Bank of America Corporation 736,935,000,000 Wells Fargo & Company 390,813,000,000 Wachovia Corporation 388,767,000,000 Source: Federal Reseroe, National Information Center Naturally, I'm going to look at the top three. I'm also going to examine Merrill Lynch and Lehman Brothers. Citigroup has 275,000 employees in over 100 countries. Citigroup's India office was opened in 1902. Citigroup India employs 5,000 people. According to a joint study done by McKinsey and EDS, Citigroup has sent approximately 1,100 jobs offshore, achieving a cost savings of 50 percentY These jobs had to do with card processing, retail account maintenance, trade finance, and cash management.

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